1. Scope of This Policy
This Privacy Policy describes how Ordinate Health may collect, use, store, share, and protect information obtained through this website, contact forms, email communications, scheduling requests, and related business interactions.
This page is intended for public website and business inquiry purposes. Information handled as part of healthcare operations may also be subject to client contracts, HIPAA requirements, and other compliance obligations depending on the nature of the engagement.
2. Information We May Collect
The information we collect depends on how you interact with us. It may include information you provide directly as well as limited technical data collected automatically through standard website technologies.
- Name, company, role, email address, and other contact information submitted through forms or email
- Inquiry details, service interests, scheduling preferences, and business information you choose to share
- Device, browser, IP address, referral, and page interaction data associated with normal website operation
- Communication records related to consultations, sales conversations, or support requests
3. How We Use Information
Respond to Requests
We use inquiry details to respond to questions, schedule consultations, and discuss relevant services.
Operate the Website
Technical information may be used to maintain, secure, and improve website performance and reliability.
Business Development
We may use contact information to follow up on requests, proposals, or service conversations relevant to your inquiry.
Compliance and Security
Information may be used to support fraud prevention, incident response, recordkeeping, and legal compliance.
4. When We May Share Information
Ordinate Health does not sell personal information. We may share information when reasonably necessary to operate the business, deliver requested services, protect our systems, or comply with legal obligations.
- With service providers or vendors supporting hosting, communications, scheduling, analytics, or security
- With professional advisors, auditors, or insurers where needed for business or compliance purposes
- When required by law, legal process, or a valid governmental request
- As part of a merger, acquisition, restructuring, or business transfer if applicable safeguards continue to apply
5. Healthcare and Client Data
When Ordinate Health supports healthcare operations for clients, information handling may be governed by a separate services agreement, confidentiality agreement, data protection exhibit, or business associate agreement. In those situations, the more specific contractual and compliance terms control to the extent they apply.
6. Cookies, Analytics, and Similar Technologies
We may use standard website technologies such as cookies, server logs, and analytics tools to understand traffic patterns, maintain security, and improve site performance. These tools generally help us understand how visitors find and use the site, rather than identify patients or collect sensitive medical information through the public website.
7. Retention and Security
We retain information for as long as reasonably necessary to fulfill the purpose for which it was collected, comply with legal or contractual obligations, resolve disputes, and support security or operational review. We use administrative, technical, and organizational safeguards intended to reduce unauthorized access, misuse, disclosure, or loss.
- Role-based access controls and internal access limitation
- Reasonable technical safeguards for systems, communications, and records
- Review and monitoring processes appropriate to operational and security needs
8. Your Choices and Questions
You may contact us to ask questions about this Privacy Policy, update business contact information you have provided, or request that we review a specific website-submitted communication. We will evaluate requests in light of applicable law, security requirements, and any contractual obligations that may apply.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect business, legal, operational, or technology changes. The version posted on this page is the current public version as of the review date shown above.
